Contact us

For help with your Sprint service

• Email us

Call *2 or
888-211-4727 (Sprint phones)
800-639-6111 (Nextel phones)

We may ask you to perform troubleshooting tasks, so please call from a phone other than the one you need help with.

Business:

800-927-2199

Make an appointment at a Sprint store.

Mailing address:

KSOPHT0101-Z4300
6391 Sprint Parkway
Overland Park KS 66251-4300

Please include the following information on all written correspondence:

• Customer Name
• Wireless Telephone number
• Account Number
• PIN (if you have one on your Sprint Nextel account)

If the information above is not provided, your request will be delayed. Thank you.

Wireline:

800-877-4646 (Residential & Small Business Wireline services)
877-877-8748 (Large Business & Global Wireline services)

Contact Information for Government Accounts

For help purchasing from Sprint

Current Customers:

Call *7 or
866-866-7509 to purchase new lines of service, upgrade current device or purchase accessories.

New Customers:

Call 866-866-7509 to establish Sprint service.

Business:

Online form - Ask a sales representative to contact you

Wireless:

866-805-9890 (1-4 Employees)
866-313-6672 (5-25 Employees)
866-634-3843 (26+ Employees)

Wireline:

877-579-3282

• MPLS
• Dedicated Internet Access
• Business Class DSL
• Ethernet Access

866-653-1056

• Sprint Link Frame Relay
• Private Line
• Fixed Mobile Convergence
• Unified Communications
• SIP Trunking
• Mobile Integration
• Wireless LAN

877-453-4372

• VoIP
• Managed Services & Security

• Pay online

Pay by phone

Call *3

Pay by mail:

Sprint
P.O. Box 660075
Dallas, TX 75266-0075

Refresh prepaid card:

800-366-0707

• Sign on to your account
• Upgrade your phone
• Telecom Manager eCenter